Your data

How we handle your documents

Your documents contain your most personal details. Here is exactly what happens to them, from the moment you upload until they are deleted.

  1. You upload your document

    It travels to us over an encrypted connection and is stored encrypted. Only you can see it in your account.

  2. We prepare the translation

    Our translation system prepares the translation in the same layout as the original.

  3. You check your details

    You check that names, dates and numbers match your document, and tell us if anything needs changing.

  4. Our professional translator checks and approves it

    One of our translators checks the whole translation against the original and approves it. Their name, and their professional credentials where they have them (for example a sworn translator's appointment in Germany), are printed on your certificate.

  5. You download your PDF

    Your translation comes with a certificate of translation, ready for your application.

  6. Deleted automatically

    Your documents and translations are deleted 90 days after delivery, or straight away when you delete them from your orders page.

Protected by UK law

  • Mr Computer EdTech Ltd is a UK company (number 17047745). Your data is handled under UK GDPR and the Data Protection Act 2018.
  • We are registered with the Information Commissioner's Office (ICO), the UK data protection authority: registration ZC282763.
  • We hold professional indemnity insurance.
  • We never sell your data and never use your documents for anything other than your translation.
  • You can ask to see, correct or delete your data at any time.

Who can see your documents

  • You, in your account.
  • Our automated translation system, only to translate them.
  • The Diava translator who checks your translation, under a confidentiality agreement.
  • Nobody else, unless you ask us for help with your order.

Uploading from another country

Wherever you upload from, your documents are handled by our UK company under UK law.

  • European Union: the EU recognises the United Kingdom as giving personal data an adequate level of protection.
  • Morocco: the United Kingdom is on the list of countries that Morocco's data protection authority (CNDP) considers to give personal data a sufficient level of protection.

The full details are in our privacy policy. Questions about your data: dpo@diava.co.uk.

Our ICO registration

The Information Commissioner's Office (ICO) is the UK's independent authority for data protection. Organisations that handle people's personal data must register with it. It publishes guidance, deals with complaints, and can investigate and fine organisations that break data protection law.

ICO registration number ZC282763

Registered with the Information Commissioner's Office since 23 October 2026. You can check our registration on the ICO's public register.

Check on the ICO register Open the certificate (PDF)

Data Protection Registration Certificate for Mr Computer Edtech Ltd, registration reference ZC282763, issued by the Information Commissioner's Office